AI Agents The New Buzzword Expected To Drive Efficiencies

Artificial intelligence (AI) has been at the forefront in 2024, with generative AI, and chip manufacturers being right at the top of lists this year. Industry analysts and insiders predict that AI agents will see a significant commercial emergence by 2025, reshaping industry operations, work environments, and business models, finding efficiencies across the board.

AI agents are expected to revolutionise the manufacturing industry through the reconstruction of human-computer interactions, transitioning from traditional graphical user interfaces to more natural, intuitive forms. This shift is anticipated to enhance task solutions, service creation, and intelligent customer service, advancing how industries operate on multiple fronts.

The future of the AI narrative in the media is increasingly shifting from relying on large language models to the development of sophisticated AI agents, with Salesforce's (CRM) AgentForce noted as being a key driver of recent, and future performance gains. The transition of AI agents from the “training” phase to the “reasoning” phase, which is expected to facilitate the onset of the Artificial General Intelligence (AGI) era. These agents are poised to play a crucial role in various sectors as they move further into the realm of reasoning, understanding, and decision-making.

McKinsey has identified AI agents as the next frontier in generative AI, with the market projected to grow significantly. Research and Markets forecast a $42 billion increase in the AI agent market over the next five years, marking an exciting period of growth and opportunity.

Major technology companies such as Google (GOOGL), and Microsoft, (MSFT) are investing heavily in AI agent development. Google has launched commercial AI Agent markets alongside offering incentive plans for partners, while Microsoft announced an enterprise AI agent ecosystem at its recent Ignite conference.

The potential for AI agents to transform industries is enormous. As 2025 approaches and with significant investments and advancements from tech giants, the commercial use and integration of AI agents are anticipated to bring about substantial changes in the way industries operate, ultimately driving a new era of technology-driven innovation.